• Homeless people visit the emergency department an average of five times annually, and the most frequent users of them on a weekly basis. Each visit costs an average of $3,700, amounting to $18,500 spent annually for the average user and up to an average $44,400 in emergency department costs for the most frequent users.
  • On average, homeless people spend three nights per visit in the hospital, which can cost more than $90,000.
  • According to University of California researchers, homeless people have higher rates of chronic health problems than the general or poverty population.
  • 80% of emergency department visits by people struggling with homelessness are for conditions that could have been addressed through preventive care.
  • The provision of housing for the homeless decreases emergency department visits by 61%.
  • Housing the homeless reduces healthcare costs by 59%; emergency department costs reduced by 61%; and inpatient hospitalizations reduced by 77%.

About Neighborhood Service Organization

Neighborhood Service Organization (NSO), a Detroit-based integrated health and human service agency, delivers community-based services and holistic programs for vulnerable populations. The agency provides behavioral health and primary care services, in addition to wraparound services that address barriers to housing, health and well-being. NSO serves nearly 10,000 people annually in Wayne and Oakland counties.

About United Way for Southeastern Michigan

United Way for Southeastern Michigan, a member of the United Way Worldwide network and an independently governed 501(c)(3) nonprofit organization, works to help households become stable and ensure children have the support they need to thrive. For more than 100 years, United Way has been a leader in creating positive, measurable, and sustainable change in communities throughout southeast Michigan. United Way works in partnership with donors, agencies, corporate and municipal partners to help families meet their basic needs of housing, food, health care and family finances, and ensure children start school ready to learn and graduate ready for life.