Proactive-voice caregiving service to residents in assisted living
BOSTON: LifePod® Solutions Inc., the groundbreaking, proactive-voice caregiving service, announced today that Wingate Healthcare plans to extend access to LifePod’s two-way, voice-first service to 100 or more residents in four of its communities this fall, following the success of a beta test program.
Driven by its mission to improve the health and wellbeing of its residents through high quality, individualized care, Wingate conducted a beta test of LifePod’s proactive-voice services with 14 of its residents over the past three months. The successful results of the beta program, which included increased peace of mind for family members and care teams and improved communications between Wingate residents and staff, accelerated the decision to expand LifePod to 100 additional Wingate residents.
“The results of our beta program with Wingate demonstrate how AI-powered, proactive-voice technology can have a tremendous effect on the overall wellbeing of loved ones as well as their professional caregivers and family members,” said Stuart R. Patterson, CEO of LifePod. “Wingate is the first, luxury assisted living community to offer LifePod’s service to their residents and their family caregivers, and we look forward to growing our partnership with them as they continue to innovate and provide top-notch quality care.”
“We are excited to be the first assisted living community to offer LifePod’s proactive and personalized voice services to our residents. Wingate is always looking for opportunities to improve the lifestyle and care we provide to our residents, no matter their level of care,” said Michael Spearin, SVP of Sales and Marketing at Wingate Healthcare. “Our tests showed that LifePod not only benefits our residents’ wellbeing and our staff’s support services, but also enhances the communication between our residents and their family caregivers!”
Using an intuitive, online portal and dialogue management platform, LifePod simultaneously monitors and supports family members and healthcare clients via personalized voice prompts, while also providing real-time alerts, daily reports, periodic voice check-ins and more. Wingate’s beta tests with LifePod focused on leveraging voice and virtual-care models to effectively provide unique luxury care to the pilot’s 14 participants. During the pilot, Wingate’s members averaged 9-12 interactions per day with LifePod’s voice-first service. These engagements supported Wingate’s care plans and provided a stress-free way for relatives of the residents to interact and care for their loved ones living at Wingate. In addition, Wingate management and staff reported high levels of satisfaction with the LifePod beta tests.
