Vocera solution to improve resident communication and experience
SAN JOSE, CALIF: Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced that New Zealand retirement care specialist BeGroup is introducing the hands-free Vocera Badge throughout its new retirement village, Rāwhiti Estate. The wearable technology is being used to accelerate communication and improve resident, family and staff experience.
Rāwhiti Estate is one of the first aged care providers in New Zealand to use the Vocera solution, and one of the first retirement villages to integrate it with a tablet-based communication tool.
“When Rāwhiti Estate residents call for assistance through their tablet-based device they are immediately connected to a care staff member wearing a Vocera Badge,” said Rāwhiti Estate General Manager Helen Martelli. “The ability to speak directly with one of our care staff helps our community members feel secure knowing they have been heard and that someone is on the way to address their needs.”
According to planning estimates, the retirement village expects to save nearly 5,200 hours a year using the Vocera Badge, which is proven to simplify workflows, improve staff collaboration, and save valuable time by reducing steps. The voice-controlled device has also demonstrated significant value in employee and resident safety, which are among the many reasons Rāwhiti Estate selected the Vocera Badge for communication.
Staff at Rāwhiti Estate will use Vocera badges across the village, which includes 27 independent living apartments, 48 rest home and hospital level care suites, and 20 secure memory loss units. The technology will also be used by staff in the lounges, indoor pool and spa, salon, gardens, theatre and restaurant.
“Communication is quick and easy for our residents and staff with Vocera, which helps create a pleasant living and working experience,” Martelli said.
“It is exciting to see how Rāwhiti Estate is incorporating Vocera technology into their other communication tools and workflows to improve the lives of community residents and staff,” says Brent Lang, president and CEO of Vocera. “We are proud to support this new retirement village as it paves the way for a unique and innovative approach to aged care in New Zealand.”
Vocera partnered with Connected Healthcare Systems to deliver and support the communication solution at Rāwhiti Estate and across New Zealand.
