TELUS expands smart home and connected business product suite
MONTREAL: Today, TELUS announced that it has completed the acquisition of ADT Security Services Canada, Inc. (ADT Canada). ADT Canada is one of Canada’s leading providers of security and automation solutions serving residential and business customers, with more than 500,000 customers and over 1,000 team members across the country. With its strong presence in Quebec, TELUS is proud to bring local leadership to a formerly American-owned Canadian company, repatriating ADT Canada and solidifying TELUS’ place as the leading provider of integrated connected home and security services.
“On behalf of the entire TELUS team, I am extremely pleased to welcome our newest customers and team members into the TELUS family,” said Darren Entwistle, President and CEO of TELUS. “The acquisition of ADT Canada builds on TELUS’ commitment to leverage our globally recognised wireless and PureFibre networks and industry-leading customer service to improve the lives of Canadians, bringing state-of-the-art connectivity, control, and convenience to more homes and businesses, supported by our commitment to privacy and security. Perhaps most critically, this acquisition supports the continued advancement of our consumer health strategy which includes helping Canadians, notably elderly citizens, enjoy their independence for longer. With innovative products such as virtual care, home health monitoring and the Living Well Companion, more Canadians are now empowered to live independently while still receiving critical support, monitoring, and care from their team of health professionals from the comfort of their own home.”
TELUS SmartHome Security provides customers with peace of mind with 24/7 real-time monitoring for fires, floods, carbon monoxide leaks and break-ins, and the ability to easily manage their home directly from the TELUS SmartHome Security app.
“Homes and workplaces are increasingly adopting smart technologies, and the future is in automation,” explains François Gratton, Group President and Chair, TELUS Québec. “Our customers in eastern Quebec can already enjoy full control over their households and protect what is most important to them, even on the go, thanks to our user-friendly home connected services. Now, by leveraging the strong presence of our award-winning LTE network and the increase of smart devices connected to wireless networks, we will improve the daily lives of all our customers in the province, expand our offering to businesses of all sizes with integrated security solutions and leverage our technology and leadership position in health care.”
Now that the transaction has closed, TELUS and ADT Canada will work together over the coming months to integrate the businesses. During this transition period, ADT Canada customers will continue to receive and access services from ADT Canada as they always have. In the near future, ADT Canada customers will receive information from TELUS about new opportunities to save on their security services, including valuable offers, in addition to details regarding potential upgrades and innovative new features.
